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Forgot Password > Step 1: Personal Information
NYSTRS staff has no access to your password and therefore is unable to provide you with it. During this three-step process, you will create a new password. Enter the information requested below and click "Submit."
  


*Your EmplID (short for Employee Identification number) is a seven digit NYSTRS-specific number. Please refer to your Benefit Profile or Retired Member Profile, or other correspondence from NYSTRS, to find your EmplID. If you cannot locate your EmplID, please be aware that for security purposes, our staff will not be able to provide it over the phone or through email. However, if you contact us at (800) 348-7298, Ext. 6250, we can mail your EmplID to the home address you have on file.