COVID-19 Update: All in-person and video consultations have been rescheduled to telephone consultations until further notice. A System representative will call you at the scheduled time using the number you provided when booking your appointment. If you have questions, please call us at (800) 348-7298, Ext. 6100. Estimates will be uploaded to your MyNYSTRS account. If necessary, we could mail your estimates to you instead. PREP seminars have been canceled through the end of the school year. Visit the Retirement Planning section of NYSTRS.org for a variety of publications and videos to help you prepare for retirement.